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November 2012 - Update: m.v. Baltic Mercur R238 / containers available for release in Newark

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Update: m.v. Baltic Mercur R238 / containers available for release in Newark


Dear Customers and Partners,

We are pleased to advise that for customers who opted to have their containers off-loaded from m/v Baltic Mercur R238 delivered to Newark, the containers are now available for pick up at RHCT terminal on 138 Marsh Street, Newark, NJ. All previously applied port demurrage charges should be waived on these containers. The storage time will be reset as of 20th Nov. Last Free Day is 27-Nov.

Please note that the terminal will be closed tomorrow in observance of Thanksgiving Holiday and will resume its regular operations on Friday Nov 23rd.

The phone lines at ARRC NJ office remain down. Please feel free to contact our customer service representatives via e-mail or on their cell phones.



ANNA STANCHIK Intermodal/customer service 201-916-8239
NIKOLAY SOKOLOV Accounts Rep, Sales / customer service 201-220-5025
ZHANNA SHNIPKE Accounts Rep, Sales / customer service 201-924-1124
VITALIY GEDEON Export Docs / customer service 201-290-3009
MARIA AYR Import Docs / customer service 917-312-6791

Thank you for your understanding and continued support.

Sincerely Yours,

Atlantic Ro-Ro Carriers, Inc.

e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 

Grunt Club event on December 7, 2012

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November 2012 - Update: Red Hook Container Terminal ( RHCT) / Port of New York

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Update: Red Hook Container Terminal ( RHCT) / Port of New York


Dear Customers and Partners,

The Port Authority of New York and New Jersey remains under a lot of pressure in post Hurricane Sandy aftermath. Although many terminal facilities have resumed their operations and have been accepting and working marine vessels, their entire infrastructure still remains stranded and under constrain.

These challenges have impacted ARRC and the Line’s customers. As a part of the service to and from New York, ARRC offers customers free of charge barge service between Red Hook Container Terminal facility in Brooklyn, NY to Red Hook Container Terminal facility in Newark, NJ. Unfortunately, this barge service has been suspended since the Hurricane and has not resumed its operation yet. ARRC was anticipating on hearing positive outlook on the barge schedule during this week, but unfortunately the terminal operators have just advised that the service will be suspended until next week.

ARRC understands the seriousness of the situation and the level of inconvenience to all the customers. In an effort to compensate for such delays ARRC will waive any demurrage charges on all containers that were delivered on m/v Baltic Mercur R238 to New York. The Line has also obtained a confirmation from the terminal operator that any storage charges incurred at RHCT terminal due to delays will be waived.

Please allow some time for these changes to be reflected in RHCT’s software system.

The phone lines at ARRC NJ office remain down. Please feel free to contact the customer service representatives via e-mail or on their cell phones.



ANNA STANCHIK Intermodal/customer service 201-916-8239
NIKOLAY SOKOLOV Accounts Rep, Sales / customer service 201-220-5025
ZHANNA SHNIPKE Accounts Rep, Sales / customer service 201-924-1124
VITALIY GEDEON Export Docs / customer service 201-290-3009
MARIA AYR Import Docs / customer service 917-312-6791

Thank you for your understanding and continued support.

Sincerely Yours,

Atlantic Ro-Ro Carriers, Inc.
 

November 2012 -Update on M.V. Baltic Mercur delay due to Hurricane Sandy

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Update on M.V. Baltic Mercur delay due to Hurricane Sandy


Dear Customers and Partners,

We are pleased to advise that we have been receiving positive news from the Port Authority of New York and New Jersey advising that most Terminals shall re-open by Tuesday, 6 November. The cargo operations on the subject vessel are planned to be completed in Baltimore on Tuesday November 6th. Upon completion the vessel will be ordered to sail to the Port of New York to complete discharge and take on her export cargo. Current ETA to Red Hook Container Terminal in Brooklyn is Thursday, 8th November.

Please be informed that Atlantic Ro-Ro Carriers, NJ office is currently closed due to the power outages caused by the hurricane. Our staff has access to e-mails and is available to answer question on their cell phones:

ANNA STANCHIK Intermodal/customer service 201-916-8239
NIKOLAY SOKOLOV Accounts Rep, Sales / customer service 201-220-5025
ZHANNA SHNIPKE Accounts Rep, Sales / customer service 201-924-1124
VITALIY GEDEON Export Docs / customer service 201-290-3009
MARIA AYR Import Docs / customer service 917-312-6791

You can also send your inquiries to This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Thank you for your understanding.

Milena Dimitrova
Vice-President Freight Coordination
 

November 2012 - Update on M.V. Baltic Mercur delay

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Update on M.V Baltic Mercur delay due to Hurricane Sandy



Dear Customers and Partners,

The following update was received from the Port Authority of New York and New Jersey yesterday.

Date: 31 October 2012

Time: 17:30

Post Sandy Update: 3

Channels: NOAA and US Army Corps of Engineers are in the process of surveying channels to ascertain any underwater obstructions. Waterside access to the Port’s channels is restricted by US Coast Guard until the surveys and any remediation actions are completed. It is anticipated that the surveys will be completed by this weekend.

Berths: The Port Authority is in the process of surveying berths for any underwater obstructions caused by Hurricane Sandy. It is anticipated that these surveys will be completed this weekend.

Terminals : All terminals sustained damage to varying degrees. They are in the process of assessing damage to cargo and equipment on terminal. Power has not yet been restored and once it is restored the terminals can assess the operating capabilities of their equipment. Estimated time line for restoration of power is at earliest this weekend.

Customs and Border Protection (CBP): CBP is assessing functionality of portable equipment presently on terminal and will test once electricity is restored. Customs exams stations (CES) are currently reviewing their operational status.

Rail Service: Rail service to and from the Port remains suspended. Rail carriers are in process of assessing any damage to their lines in the area impacted by Hurricane Sandy.


As result of the above, M.V. Baltic Mercur, voyage R2-38, will bypass New York on her westbound voyage and will proceed directly to Baltimore for discharge and load back of her export cargo. The vessel is expected to work in Baltimore from Saturday, 3rd November, through to Tuesday, 6th November. It is our intention that M.V. Baltic Mercur will call the Port of New York to complete discharge and to load back export freight on her eastbound voyage en-route to St Petersburg, subject that the port resumes its regular operations. We expect to receive more information on recovery of the Port of New York facilities by Monday, 6th November.

Thank you for your understanding.

Milena Dimitrova
Vice-President Freight Coordination
 

October 2012 - Update on M.V Baltic Mercur delay

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Update on M.V Baltic Mercur delay due to Hurricane Sandy

Dear Customers and Partners,

Clean up operations are underway at the Red Hook terminal, NY and assessment is being made of the conditions at hand following Hurricane Sandy. At this time, all going well, we expect that M/V Baltic Mercur R2-38 will be berthed on Friday, November 2nd.

Rukert terminal in Baltimore is also currently in the process of evaluating the condition of the terminal, equipment and cargo and should be open for business still today. Subject we are able to work the vessel at Red Hook this Friday, M/V Baltic Mercur R2-38 cargo handling operations in Baltimore are expected to begin on Monday – November 5th.

We will keep you updated in case of any changes to the above plan.

Thank you for your understanding.

Milena Dimitrova
Vice-President Freight Coordination
 


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